Standard
Included with every purchase – get started with confidence
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Personal onboarding with remote setup and instant guidance
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Customer-specific calibration
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2 weeks free Q&A support
Premium
Enhanced support for reliable daily operation
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All Standard features included
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Additional support package
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2 x p.a. maintenance & customer specific calibration check (remote)
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Script updates for automated post production pipelines (batching, export, naming, packaging)
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Reduced fee for additional services
Elite
Maximum availability for critical production
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All Premium features included
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High priority hotline
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Additional maxi support package
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Quarterly performance review
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Yearly complete functionality check and maintenance (on site)





